Refund Policy

Order Cancellation

Orders can be cancelled within 12 hours of placement by contacting wellbeing.icw@gmail.com

Cancellation requests after dispatch may not be accepted.

Refund Eligibility

Refunds are applicable only in the following cases:

• Incorrect product delivered
• Product received in damaged or defective condition

Requests must be raised within 48 hours of delivery, along with clear images of the product and packaging.

Non-Refundable Items

Due to hygiene and safety reasons, opened, used, or tampered dietary supplement bottles are not eligible for return or refund.

Refund Processing

Approved refunds are processed to the original payment method within 5–7 business days.